Problem-first
The customer describes a symptom, not a service. The hardest family to win and the most valuable.
"my roof is leaking after the storm, who should I call in Broward?"
Methodology
There is no API that reports your AI visibility. The only honest way to find out is to ask the engines the questions your customers ask, read what comes back, and count. That is all the scanner does — carefully, and the same way every time.
Step one
Six intent families, weighted toward the way people actually describe a need. Nothing generic, nothing keyword-stuffed — these are sentences, because that is what gets typed into an assistant.
The customer describes a symptom, not a service. The hardest family to win and the most valuable.
"my roof is leaking after the storm, who should I call in Broward?"
The classic local query. Answered almost entirely from third-party roundups and directories.
"best med spa in Fort Lauderdale"
Head-to-head shortlists. Appearing here means the engine considers you a peer of the leaders.
"compare the top three personal injury firms near Plantation"
Qualified buyers with a constraint. Requires structured facts about you to exist somewhere public.
"affordable HVAC repair in Coral Springs with 4.5 stars or better"
Proximity intent. Leans on map and business-profile data, so local signal problems surface here first.
"med spa near Las Olas open on Saturday"
The control group. Losing these is an emergency; winning only these means nobody discovers you.
"is Coral Ridge Med Spa any good?"
Step two
All five get the same twenty prompts. What differs is the door we knock on — and in every case, live web access is switched on so the answer reflects today.
Highest citation rate for local businesses, and the clearest read on whether third-party listicles carry your name.
Captured exactly as a searcher is served it. The highest real-world traffic impact of the five.
The default assistant for most consumers. Blends live results with a strong prior from training data.
Conservative about naming businesses it cannot corroborate, which makes an appearance a strong quality signal.
Closest to the Maps and Business Profile ecosystem. Weak local data shows up here before anywhere else.
Step three
Three numbers, each defined narrowly enough that you can argue with it. That is the point — a metric you cannot audit is a metric you cannot act on.
Visibility
The count of answers that mention your business by name, divided by the answers we successfully received. Aliases you supply count as you.
Share of voice
Your mentions as a fraction of every business mention across the whole scan. This is the number that says how crowded your category really is.
Cited as a source
Answers that cite your own domain, not just your name. Being mentioned is good; being the source is what compounds.
Denominator integrity
If a request fails — a timeout, a rate limit, an engine having a bad afternoon — it is removed from the denominator instead of being scored as a miss. A scan that attempted 100 searches and completed 96 reports out of 96, and says so on the report. Inflating your score with someone else's outage would make the number useless.
A number on its own starts an argument. The report ends it, because every recommendation is tied to a measurement you can see on the page above it — which engine, which question family, which competitor, how many times.
Most of what follows is unglamorous: getting listed in the roundups the engines already trust, fixing structured data, earning two or three credible citations, and rescanning on a fixed cadence so you can tell a real change from a fluctuation.
Directory and listing work can show up within a few weeks. Source-quality work — real editorial citations — takes a quarter or more.
It overlaps but it is not the same. Classic SEO optimizes a page to rank. Generative engine optimization makes your business the answer, which depends far more on what other sites say about you than on your own page.
Slightly, yes — these are generative systems. A one- or two-point wobble is noise. A trend across several weekly scans is signal, which is why the report charts it.
No. The first scan and the walkthrough are free, and the report is yours either way. Plenty of the fixes are things an in-house marketer can run without us.
Twenty minutes on a call, one free scan, and a number you can act on.